Service Videos
What To Do In Case Of An Accident
Posted June 28, 2011 12:29 PM
If you've ever been in a car accident around Fresno California, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.
Let's review what you should do in case of an accident in Fresno, California:
When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in California - even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Fresno lockup.
Most states, including California require that you try to help someone who is injured by calling for help or performing first aid if you are able.
Warn other Fresno motorists by putting out flares, using your flashers or lifting your hood.
Call 911 as soon as possible. Tell the operator if medical or fire help is needed.
Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.
Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of California law, the other guy may be responsible.
Truthfully give the officer the facts: such as "I was going 35 miles per hour" not "I wasn't speeding". Remember, anything you say to the officer or anyone else can be used against you.
Also get the officer's name and badge number and ask where you can get a copy of the accident report.
Get the facts on the driver and owner of the other vehicle:
- Name
- Address
- Phone number
- Date of birth
- Driver's license number and expiration
- Insurance information
Also take down a description of the other vehicle, license plate and vehicle identification number. Most insurance companies don't record license plate numbers, so the VIN number is the best way to track the vehicle.
Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.
Always call your insurance agent or your California auto insurance company's 800 number.
Call or see your local Fresno physician if you think you may have been injured.
We here at Ball Tire hope that you never have to use this information and wish you happy travels.
Finding Vehicle Recall Information From Fresno
Posted June 22, 2011 01:42 PM
No matter how well they’re made, cars are bound to have problems with their design or manufacturing. When the government thinks a problem is really serious, they require the manufacturer to issue a recall notice to Fresno residents and to fix the car free of charge. The manufacturer then tries to contact everyone who owns that type of car in Fresno and elsewhere until the work is done.
If you have questions about vehicle recalls, give us a call:
Ball Tire
4741 E Kings Canyon Rd Fresno, California 93702
559-251-4283
These recalls always affect safety, so you need to take them seriously. It’s really easy to find out if a vehicle is being recalled. For links to government sites, look in the AutoNetTV website.
Other website include: carfax.com; autobytel.com; and dmv.org. All of these sites have free recall searches.
Recalls are pretty serious and don’t happen all that often. But sometimes cars have less serious problems that you still might want to know about. In this case, manufacturers issue what is known as a Technical Service Bulletin – or TSB. These bulletins tell service centers how to repair a problem that occurs frequently or is especially difficult.
The pros receive updated information through subscription plans, which are sometimes available in consumer versions too. You can buy access to these for an annual fee.
Whatever your source, pay attention to vehicle recalls to keep you and your passengers safe.
Watching Your Check Engine Light
Posted June 15, 2011 02:30 PM
Did you know that most of the cars driving around Fresno California carry more computer power than the Apollo 121 Lunar Module that landed on the moon in 1969?
New cars sold in the Clovis area have as many as twelve networked computers and over five miles (eight kilometers) of wiring. In fact, for the last decade or so, auto computers have been controlling about 85 percent of your vehicle's functions.
Cars have sensors for manifold air temperature, coolant temperature, manifold air pressure, airflow, throttle position, vehicle speed and oxygen content. All of this electronic wizardry is pretty complicated. So how do you know when there is a problem?
It's simple; the Check Engine light comes on. The computer monitors all the sensors and uses that information to decide what to adjust such as the fuel mix, spark timing and idle speed. In addition, the computer monitors its own circuits. When it finds a fault, it turns on the Check Engine light and stores a trouble code in the computer.
It can be pretty disturbing when the Check Engine light comes on. We wonder just how urgent it is. Generally speaking, it is not critical like a temperature or oil pressure light. When you get one of those it means STOP NOW! When the Check Engine light shows up, you should come in to our service center at Ball Tire to find out what the matter is as soon as possible.
Since 1996, there has been a strong emissions control component to the Check Engine diagnostic. But if your Check Engine light flashes on and off, you know that it is more urgent and you need to get it checked immediately to prevent damage. You should slow down and avoid towing or heavy loads until you can get it checked out.
Your technician at Ball Tire has special diagnostic equipment that will retrieve the trouble code from the computer and help him determine what is wrong. From there, we can fix it and get you back on the road.
Stop by if you're check engine light is on.
Ball Tire
4741 E Kings Canyon Rd
Fresno, California 93702
559-251-4283
Tire Replacement
Posted June 08, 2011 09:30 AM
You know you need new tires, but you're not sure what type. You look at a tire to get the size: 225, 50, R, 16, 92, H. All the way to the service center you keep repeating it over and over. You even say it over in your mind while waiting in line. Then you get to the counter and the manager asks what size you need. Then your mind goes blank.
Tire size can be confusing. There's so much on the side of the tire, and it's hard to keep straight.
Even though there's a lot on a tire - if you know what it all means, it's actually more helpful than confusing. Let's start with the size number.
For example, let's say a tire reads: 225 50 R 16 92 H. The 225 part is the width of the tire in millimeters - the width between the sidewalls of an inflated tire with no load. The 50 is the aspect ratio - the ratio of the sidewall height to the tread width. Off-road tires will have a higher number and high performance tires will have a lower number.
The R signifies it's a radial tire. And 16 is the rim or wheel size in inches.
The 92 is the load rating index - it's the load carrying capacity of a tire. The higher the number, the more it can safely carry. Your empty vehicle can be safe with a lower number, but you'll need a higher rating if you routinely haul heavy loads. The next letter is the speed rating. Not all tires are speed rated. The ratings generally follow the alphabet: the further up the alphabet, the higher the speed rating - with the exception of H - it comes between U and V (don't ask why).
There's a lot of fine print that you probably need a magnifying glass to read. But there are a couple of other large print items of interest. One is the tread type: highway, mud and snow, all season, severe snow, etc.
And then there're the Uniform Tire Quality Grading System markings. The first is a tread wear index. 100 is the base line - a lower number is poorer and a higher number is better. All things being equal, a tire rated 200 would wear twice as long, on a government test track, than one rated at 100. These wear grades are only valid within a manufacturer's product line - you can't compare with other manufacturers. And it's important to note that a lower rating might be just what you want - a high performance, sticky tire has a softer rubber compound and won't wear as long, but boy, will it take those corners.
The next is a traction grade. This measures the tire's ability to stop on wet pavement in government tests. A - the best, B - intermediate, C - acceptable.
Temperature grade measures a tire's resistance to heat build up in government tests. A, B and C - from best to acceptable.
It's safe to go with the original equipment recommendations that came on your car. But if you want to make adjustments, you'll now be better equipped to communicate with your tire professional.
Our dedicated service team will take care of your needs with a level of professionalism seldom found in the tire industry! And our safety record is second to none in the business. Performance tuning, minor or major repairs, and routine maintenance are only a few of the services we offer. And, yes, we work on competitive brands. Not sure what the problem is? Call us; we can help.
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